Worry Free. That's how planning a vacation or dealing with any reservation should be.
There is no need to stress if the weather will be in your favor, or if life throws unexpected plans your way!
Cancel anytime for any reason up to 24 hours before your reserved time for a full refund minus $49 to cover the cost of Cancellation Insurance. It is that simple, it is that easy. This also covers you incase of any storms or rain days. Receive a full refund if you do not leave the dock minus the $49 to cover the cost of the Cancellation Insurance.
PLEASE READ THE ENTIRE FOLLOWING POLICIES.
CREDIT CARDS ONLY, Debit Cards & Cash Not Accepted. Guests will be subject to the Credit Card Policy on the day of the rental. If a debit card is used to pay, there will be a $25.00 convenience fee charged to the Credit Card on file. GUESTS STILL MUST PROVIDE A CREDIT CARD AT TIME OF RESERVATION.
DO NOT MAKE A RESERVATION UNLESS YOU AGREE WITH OUR TERMS AND CONDITIONS.
THE WHARF REQUIRES all guests to check in 20 minutes early of their scheduled reservation in order to fill out waivers & to receive instruction on all equipment. If guests are not checked in 20 minutes early, The Wharf can not guarantee guest's scheduled time. The Wharf is not responsible if guests are late for a reserved time. The Wharf will try its best to accommodate all guests to receive their full times. Guests are not guaranteed their full time if they miss their pre check-in time.
THE WHARF'S WAVERUNNERS, PONTOON BOATS & RUN ABOUT RENTALS:
*CANCELLATION POLICY / REFUNDS
Guests must cancel 24 hours or more in advance of their reservation in order to receive full refund minus the $49 to cover the cost of Cancellation Insurance. A 50% refund of the reservation total if cancelled within 24 Hours. 0% refund if no call no show.
RENTALS ARRIVING AFTER THEIR SCHEDULED RETURN TIME WILL BE CHARGED $100 PER 10 MINUTES LATE FEE.
On Hourly, Half Day & Single Day rentals guests will receive a 100% refund minus $49 to cover the cost of Cancellation Insurance, if on the day of the rental The Wharf determines unsafe conditions due to weather. Windy, Overcast, Cloudy or Cold Predicted Weather does not apply. The Wharf is not accountable for any wind or weather that may hinder guests use of the equipment. The Wharf has both a Northern & Southern Departure Dock for any wind direction and intensity for a safe departure. Once guests leave the dock, guests are bound to their reserved rental time.
Delivery is only available for 3-day & greater rental periods. Due to insurance, guests are NOT allowed to haul motorized equipment - all boats/waverunners must either be picked up via water or guests must schedule a delivery.
Dogs ARE allowed. There is a per dog fee of $60.00 for dogs under 25 lbs and $100.00 for dogs above 25 lbs. Dogs may NOT be left unattended in guest's vehicle. If a guest's dog causes an excessive mess and requires a deep clean, a $100 fee will apply. Guests with their Credit Card on file for the rental will be financially responsible for any damage caused by the dog to the rented equipment. Service Dogs are always welcome aboard free of charge.
Guests should read carefully when selecting the boat they would like to rent and abide by the maximum number of passengers listed for that particular boat. The Wharf does not make exceptions; the maximum number of passengers is in fact the maximum that The Wharf will allow. With that being said, every persons on the boat counts - even an infant counts as a person. This is a Federal USCG Law.
Any guest who will be taking financial responsibility for the equipment and any guest who will be operating must meet the following requirements:
Guests are responsible for paying for any additional gas, minus the original tank of fuel that is included in the price.
Guests who are financially responsible for the rented equipment will be subject the following liabilities:
Pontoon Boats / Run About Boats: Damage will be surveyed and quoted by Long Lake Marina, LLC in Naples, Maine. The Wharf will pass along the charges directly to the guests.
Jet Skis: $100 Per Square Inch will be charged for any damage to the fiberglass of the unit or units rented. Mechanical issues caused by guests, including but not limited to removing articles from the jet intake or impeller (Rocks, Ropes, Etc.) will be charged a Labor Rate of $110 per hour.
Other Equipment: We will assess the damage and see whether the damage is greater to fix or replace the piece of equipment.
OUR KAYAKS/CANOES/SUP/AQUA TRIKES:
*CANCELLATION POLICY / REFUNDS
On Multi Day & Weekly rentals guests must cancel 24 hours or more in advance to receive 100% refund minus $49 to cover the cost of Cancellation Insurance. A 50% refund of the reservation total if cancelled within 24 Hours. 0% refund if no all no show.
Any guest who will be taking financial responsibility for the equipment must meet the following requirements:
H207 WAKE ACADEMY:
*ATTENTION!!*: Dingley's Wharf, LLC leases a slip to H207 Wake Academy, LLC for all Wake & Ski Academy activities. H207 Wake Academy is in no part owned, operated or in relation to Dingley's Wharf, LLC.
*All rates include the following: Boat, Driver, Fuel, Equipment and of course, Instructions!
*H207 Wake Academy does NOT provide a spotter which is required by law. If guests plan to participate alone, please make sure to bring someone who enjoys boat rides!
PETS: Pets are not allowed at this time.
*CANCELLATION POLICY / REFUNDS
Guests must cancel 24 hours or more in advance of reservation in order to receive full refund minus the $49 to cover the cost of Cancellation Insurance. A 50% refund of the reservation total if cancelled within 24 Hours. 0% refund if no call no show.
The Wharf will reschedule a guest's lesson if weather is an issue! If guests are unable to reschedule, guests will receive 100% refund minus a $49 to cover cost of Cancellation Insurance.
Please call 207-693-LAKE (5253) if you have any questions!
GENERAL COMPANY POLICIES:
Anyone under the influence of drugs and/or alcohol will not be able to operate and/or participate. If the group decides to cancel, 50% of the reservation price will be held.
Debit Cards/Cash are Not Accepted. You will be subject to our Credit Card Policy on the day of your rental.
The following are required to rent any equipment.